I don’t know if you’ve noticed but as we move into 2008 there’s a glut of papers, reports and predictions about what is going to happen in health care. Some have such a definitive tone, it makes you wonder if any have read Nassim Nicholas Taleb’s, The Black Swan, which engenders in […]
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The concept of having a “chief experience officer” is starting to catch on in healthcare organizations (HCOs), witness the organizations such as the Cleveland Clinic that have adopted the idea. These “CEOs” do not usually sit at the same table or work in the same “C-Suite” as the chief executive officer, chief […]
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The “placebo effect”– i.e. the extent to which a person’s belief in the efficacy of a substance or therapy influences both the physiological and psychological effects thereof – is mainly familiar because of its use in clinical trials. Rigorous science often requires triple-blind studies, where the patients receiving treatment, the providers giving […]
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